Suite at Villa Maya -Gold Standard and Certified

This Villa was simply amazing! From the spaciousness to the cleanliness our stay here was top notch. The decor was beautiful and the staff was right there to greet me when we showed up. I definitely will be staying here again the next time I visit San Ignacio. Thank you Vacasa!

Absolutely nothing!

No breakfast but essentials of tea and coffee. Liked the quirky decor and the amount of space.

We had the first floor so if someone had accessibility issues then the stairs would be an issue.

Great for a get away. Perfect location .

Pad lock on the front gate couldn’t be closed properly

Nice, clean, and roomy.

Difficult to get in touch with local manager. The Vasaca rental company seems did not let the local manager know that we were coming. No body was there when we arrived. The locker at the gate is very difficult to open. The instructions said press after the code aligned, but actually should pull. Contacted the local number they provided but nobody answered. Waited long time for a housekeeper coming to open the gate for us. After entering the house, the refrigerator was not working and no water in the house. Contacted the main office and took long time to get the assistant manager husband to come. He was a nice guy and moved refrigerator from downstairs to our kitchen and opened the main water valve for us. It seems that the main company did not communicate with the local people causing all those stressful situations at the beginning.