Cloud Nine Estate

Such a hidden gem in Ubud, very peaceful and quiet, no noises besides the jungle but walking distance from Ubud center or 15 min Grab car ride. The place is absolutely beautiful and pristine.. The staff so caring ..

The pool could have a different filter system than chloride to be chemical free. The small fridge is not cooling enough so I had to throw away lots of fruits. There are steeper steps to reach the property, you have to have good mobility to walk up/down.

This was our third stay and we love the location and staff and accommodation in our villa. It’s a pick for Bali and Ubud.

Some maintaining could be improved upon - less this start to distract from a great resort

So friendly & helpful staff, private with small numbers of guests, sit in the middle of natural scene, not so far from city center. Overall I love it and would like to stay longer …. (The entrance has steep stairs and is not suitable for elderly people with knee osteoarthritis.)

If you stay here for many days, breakfast choices will be limited. Some motor bike noises from the street (uncontrolled factor). Beware of

Der personal was super nice and very supportive. In general, the villa is just very beautiful and comfortable

Overall, our stay was okay, mainly thanks to the incredibly friendly and attentive staff. However, there are several areas that urgently need improvement and should be addressed more honestly in the listing. ### Cleanliness & Maintenance - Some of the flooring near the pool and around the villa has become very rotten due to the rain. In certain areas, I genuinely felt uncomfortable stepping on it. - The pool requires proper cleaning, especially around the inner edges. - The villa itself could be much cleaner overall. - The bathroom and especially the bathroom windows should be cleaned thoroughly. ### Kitchen - The kitchen area for our breakfast looked not very hygienic. Because of this, we did not feel comfortable ordering breakfast every day.. Accuracy of the Listing - To be fair and transparent, the pictures on Booking.com should definitely be updated. - The property also does not feel like a 5-star accommodation. In our opinion, a 3-star rating would be more realistic. Additional Note - There were occasionally a few geckos inside the villa during our stay. They personally did not bother me, but future guests should know about it in advance if they are sensitive to that. Positive Aspect Despite the issues mentioned above, the staff were exceptionally friendly, attentive, and accommodating throughout our entire stay. With some relatively small improvements, this place could offer a much better overall experience.