La Posteria by iCasamia it

The house is beautiful, location is quiet and invites to stay longer (which unfortunately we could not)

Unfortunately, upon arrival the flats were not ready. It took almost an hour until someone finally responded to our many messages (WhatsApp, booking message, phone...). Finally a very nice lady called and did her best to solve the problem. She assigned a different room and sent a cleaning lady. The whole thing took quite some time. Apparently they had a misunderstanding and someone used the room the night before and no one cleaned it. We were promised a refund for the hassle, I even gave my bank details for getting something back, but nothing happened. The place is lovely so it's really a pity. Maybe we weren't lucky, and mistakes happen, but then a refund for letting us stranded for more than an hour after a long drive, in the evening, screwing up dinner, would have been the bare minimum.

schönes Ambiente wunderschöne Sauna, hatten leider keine Zeit, diese zu buchen kleine aber feine Unterkunft

Bett war ein Bettsofa Parkplatz etwas ausserhalb und nicht so einfach einen zu bekommen.

Camera accogliente e spaziosa, tutto l'essenziale presente, buona la pulizia

Parcheggio non comodo con le valigie, istruzioni poco chiare su dove e come trovare le chiavi e le cassette contenitori inoltre interruttore della luce all'ingresso del complesso nn siamo riusciti a trovarlo e arrivando di sera trovare la cassetta non è stato facile.

Cosy apartment - fairly newly renovated. Easy check-in, keys were in lockbox. Responsive staff, all necessary information was provided before our arrival. There was no extra charge for the dog.

The process of paying for accommodation was very strange. Immediately after booking apartment, 200 euros were blocked on my bank account. Then the host contacted me via WhatsApp and wanted a copy of my ID and payment for the room. I have never had such an experience even though we travel a lot in Italy. The first transaction was actually a pre-authorization to validate my card... I was told that the money would be refunded on the day of departure, but unfortunately that was not the case. I got the money after a week after leaving. Very inconvenient if you have a planned travel budget. Parking is also very difficult. Contrary to the description, parking is not included. There are only two parking spaces next to the accommodation, which are always occupied (public parking lot). Parking is available approximately 500m from the accommodation. As for the apartment, it was a bit dusty. Our apartment had a sofa that you can convert into a bed yourself. But you have to do it yourself (the sheets are under the bed). The bathroom door was impossible to open - close as it sagged. The window in the kitchen was broken. Apartment was without air conditioning, but it has a fan. Given that our apartment was in the attic and it was hot outside, we didn't sleep much. It was 28 degrees at night (with the windows open!) and if you have the fan on it's impossible to sleep because it's very loud. I looked at the reviews on booking and had very high expectations but was disappointed. The price is good, but unfortunately I wouldn't stay here again.