Cityfair Apartments Köln

Wir konnten schon früher einchecken, was die Ankunft für uns wesentlich erleichtert hat. Wir hatten 3 Einzelbetten, die sehr bequem waren.

Die Zudecken waren relativ dünn, aber ausreichend. Vielleicht wäre eine zusätzliche Decke eine Option.

Proximity to rail and tram stations, close to city centre, shops and restaurants nearby. The room is very spacious, has 3 one person beds. The air dryer not mentioned by the description, yet present, was a positive surprise.

Although the company managing the location says it s interested in the sincere review of customers, it seems that it doesn’t take into account their opinions, as the problems repeat in their reviews and there is no change. The room was very cold when we arrived, but also in the evenings, as the heating system works at low temperature. There was no shower gel, salt, sugar, napkins or paper towels, which is the basics for any hospitality location. I did’t expect shampoo and conditioner, but I bought them and left for the following customer. The kitchen utensils were dirty, I had to wash again all that I used. The kitchen table was damaged and the bathroom sink also. The lingerie is frayed and old, as the renovation took place 12 years ago, and one of the towels seemed not very clean. No cleaning products were available in case somebody needed some additional cleaning. It would be good to include the requirement of “swiping clean” the facility in the house policies in Booking, I don’t think it’s correct to find out only after payment (with the warning of a 100 Eur fee as sanction). In the same time, relying only on the bona fide of customers for cleaning is not ok. No indications on how recycling is expected was posted and I was surprised when taking the trash that not the plastic was envisaged for recycling, but the paper, which seems strange to me.

excelente ubicación, decoración bonita, muy limpio, instalaciones cuidadas y enteras, muy tranquilo y seguro, nos encariñamos mucho con este apartamento

Self check in was easy. Also as an advantage was that the property is really close to train station.

Property is too small for 3 people. It has 2 single bed and one couch bed. Mattresses was awful. We found some hair in the bed, there was no amenities in the shower. Although is just next to the train station the area doesn’t look so safe, also it was difficult to find parking