Hotel Roseg-Gletscher

The location was stunning, loads of lovely walks. Very chilled hotel, great for nature lovers and those wanting to get away from it all.

Would have been nice to have a bar or lounge to relax in before and after dinner

The location is absolutely stunning. We visited in winter, and unfortunately the weather didn’t allow us to go trekking in the surrounding area, but we would love to come back in summer to fully enjoy it. The rooms are comfortable and well maintained, and the staff is polite and welcoming. The restaurant is cozy and thoughtfully designed. The food was good, although not exceptional. It’s not the best value for money, but considering the overall experience, it’s acceptable. Portions are on the smaller side. I would highly recommend arranging a car transfer from the train station. The horse ride can be quite long and uncomfortable, especially in winter temperatures.

It is a beautiful hotel in the middle of a valley. You are away from any civilization in a stunning area. The rooms were comfortable and the shared bathroom and toilet were clean and well looked after. The food in the restaurant was delicious and the breakfast spread was very nice.

It would have been great to have access to hot water in the evening to make a drink. The latest free shuttle service was 5pm which is more than fine but the basic amenity of a kettle would have made it a little more comfortable in the evening.

Our stay at the hotel started well — we were welcomed kindly and the location is truly beautiful. I would especially like to thank Mr. José and Mr. Daniel for their kindness and professionalism throughout our stay.

However, our experience was seriously affected by a very unpleasant incident. Around 11 p.m., loud music could be clearly heard in our room, making it impossible to rest. The noise lasted long enough that I went to the reception to ask for help, but there was no staff member there. I waited without any assistance and returned to the room, still unable to sleep for a long period. Our group had been awake since 6:00 a.m., and after a long day of traveling we simply wanted to rest. The next morning, when I reported the situation at checkout, I received a brief apology but no explanation for what had happened. Before posting my review here, I wrote an email to the hotel manager asking for some answers, but they have not responded in 24 hours period. For a hotel of this category, this kind of disturbance and lack of support is unacceptable. Unfortunately, this situation had a negative impact on what could have been an excellent stay.