Entre Cour et Jardin

The breakfast of fresh fruit, yogurt; local cheeses bread, croissants and home made jams was exceptional!

This is such a stylish, beautiful property and the welcome is so warm. Impeccably clean, lovely room and breakfast. This is one of the nicest places I have stayed.

Nothing

Very nice setting and charm of the building and interiors. Great location next to the main squares, tranquil and welcoming.

Check-in at five did not affect us but rather unusual

An absolutely beautiful property in the centre of Arras. Sympathetically refurbished, beautifully decorated and furnished. Very enjoyable breakfast provided.

Period property so no air conditioning. Not an issue in itself if you can open the windows to aid ventilation in the summer (end July stay) but there is a significant mosquito issue, (potentially from the garden pond which did not appear best maintained) so windows must be kept closed. We were bitten a lot the first of a two night stay with a window ajar. We were not expecting a mosquito issue with the property located within the city centre and were not made aware of the mosquito problem on arrival. We were only told a plug - in mosquito repellant was available (so the mosquito issue was known) in a drawer the following morning on complaining. Ventilation therefore was poor and the older electric fan provided for our second night noisy, so I had a second poor night’s sleep. We’d recommend a modern, quiet appliance e.g. Dyson be made available for guests. The owners also insisted on plastic mattress covers being fitted. I’d taken it off the first night as I found it so uncomfortable but was expected to re-fit it following the owners check the following day! Consequences for me was therefore a poor nights sleep for the 2 nights of our stay - poor ventilation and a sweaty plastic mattress cover despite an additional cover being provided on top for the second night. So for me, guests are treated as young children on this matter. It’s a beautiful place and charges a corresponding fee but ultimately it provides 2 things, bed and breakfast with the bed aspect not well delivered in my opinion. We’d have had a real problem with sleep had we stayed longer than 2 night and were lucky I’d only a short drive to Calais the second morning. Businesses have insurance for the occasional mattress ‘accident’ so customer comfort appears secondary to maintaining an otherwise pristine property.