The Sound Hotel Seattle Belltown, Tapestry Collection

Very good food, bars are good, staff very friendly

This hotel was excellent. The most expensive / nicest hotel that we have stayed at before. Pricey at $340 a night for a 2 queen room, but the quality of care was worth it. The staff are extremely professional, patient, accommodating and kind. Valet was great, (although we thought it was included in the stay, I think that booking doesn’t do a great job on being transparent about things so I won’t fault the hotel), the lobby bathrooms were clean, elevators force you to use your key to use which keeps it safer for guests, the chairs were all comfortable in the restaurant, in the room and on the 7th floor. The beds and pillows were extremely comfortable and warm! You can tell that they take pride in the comfort, customer service and experience that they provide which makes it so worth the cost of staying there. The bar / restaurant attached to the hotel is in the very front of the hotel which makes it easy to find, it’s a little bit spendy but nothing out of the ordinary for Seattle. The male bartender that works the night shifts who served us on both nights was cool and did a good job! The breakfast was good & luckily we had proof in an email that we had breakfast included through booking because otherwise breakfast is outrageous for 4 people. Not your typical little hotel buffet, it is at the restaurant and the food is good.

I don’t have anything to complain about!

Hotel staff were very friendly, attentive, and hotel location excellent for closeness to Westlake Center (for airlink access /monorail to space needle) and good selection of surrounding restaurants. Pike Place market is approx 15 mins walk from the hotel. Loved the size of room, and decor. Bed was comfortable, and there was a Large TV in room, a fridge & coffee machine (but no kettle). Bathroom a generous size (but shower not very intuitive - had to call down to reception to ask for instructions on how to turn it on!). We used the luggage store on our last day (as we had a late flight), and the hotel staff made this very easy. Hotel has a restaurant for breakfast & dinner, but we didn't use (as we found cheaper options nearby) Note: There is a lot of homelessness in Seattle, and whilst we didn't feel unsafe at any time, we were a bit wary walking around after dark (particularly around 3rd avenue) when going out for dinner.

The air conditioning in the room, although effective, was 'extremely loud' and made it difficult to sleep. We called down to the front desk who sent maintenance, but they confirmed that as the compressor is built into the room (barely 4 feet from the bed) there was nothing they could do to fix the noise. They offered to move us, but confirmed all rooms in the hotel would be the same. The hotel provided a small fan as an alternative, but this was ineffective, and didn't cool the room. We were in room 1028, and just down the hall there is an ice machine/soda vending machine. Both machines also create noise which can be heard in the room (the ice machine particularly in the early hours kept us awake). We really liked the hotel, but these two things would prevent me from returning, or recommending unless you are a very heavy sleeper. Also - one very minor annoyance - no hooks in the room to hang a wet coat.

Location, clean

Valet is awful and staff to help w luggage or getting u settled into hotel is part of valet. There is no place to pull up w your car and unload and in traffic it’s a nightmare.