Bentinck Apartments

I love the set up of the apartment and the massive bed was a joy to get back to after a long night out in Newcastle. The night time staff were also very accommodating and friendly so a very good experience all round.

The area is a bit noisy at night but that can't be helped. There wasn't anything i disliked about the apartment, facilities or staff!

Easy checkin and out . Clean, stylish . No noise at night . Good communication from staff

Nothing

Location is great!

The sofa bed was so uncomfortable as you can feel the springs from the mattress and for this amount of money I had expected more

The space was really big.

Firstly, the floor was very sticky and dirty. Secondly, the TV remote was not working properly. Thirdly, one of the coffee mugs was really dirty and had brown staines on it and it looked like it was there for a while. Lastly, the frying pan was really bad and cheap quality. I called customer service team to get all the issues fixed and they promised me that they will call me back and they did not call me back. Every time when I went into the apartment the lobby area smelled of cannabis.