Hotel in Capannori
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Amenities at San Luca Palace
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Wheelchair accessible
WiFi/Internet
Parking Available
Laundry services
Family friendly
Contactless check-in/out
Cleaning products
Map of Capannori
Available Rooms
Things to know
Check-in: 2:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.House rules
- Pets allowed, fees apply
- Kids allowed, fees apply
- No parties or events allowed without prior approval, fees apply
- Must be 25 or older to rent
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Vogo
Ratings and reviews
10.0 / 10.0Outstanding·Jul 2025
The staff were friendly and accommodating. Great breakfast and the hotel is on the town of Lucca with great shops while allowing you to embrace the culture of Italy! 🇮🇹
9.6 / 10.0Outstanding·Nov 2024
Loved this hotel. Perfect location in the Old Town. Staff is very helpful and pleasant. Room was large and the bed was very comfortable. Restaurants and shops nearby. Excellent breakfast.
10.0 / 10.0Outstanding·Sep 2024
Best staff and service at this hotel. Good location near the bus and train stations. Walkable to dining and shopping options.
5.6 / 10.0·Aug 2025
The stay was plagued by maintenance issues and a complete lack of helpfulness from the hotel staff. Upon arrival, we discovered a significant leak from the ceiling. When we reported it, the staff simply dried the floor and turned off the AC, telling us the "condensation" was normal. This was clearly not the case, as the problem persisted throughout our stay with no attempt to fix it.
The issues continued in the bathroom, where the shower leaked heavily, flooding the floor with every use and requiring multiple towels to clean up. The sink also had a leak.
The most frustrating part was the staff's attitude. When we brought these problems to their attention, they were not only unhelpful but also made us feel as if we were being overly sensitive. The hotel failed to provide a safe and comfortable environment, and their customer service was extremely disappointing. I would not recommend this hotel.
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