Hotel Platinium

Hotel Platinium Hotel in Aachen
Hotel Platinium Hotel in Aachen
Hotel Platinium Hotel in Aachen
Hotel Platinium Hotel in Aachen
Hotel Platinium Hotel in Aachen
Don't miss out! Price and availability may change
6.9 / 10.0
Average(12 Ratings)

Hotel in Aachen

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel Platinium provides flawless service and all the necessary facilities for visitors.

Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers shuttle amenities to assist you in discovering your desired offerings in Aachen.

When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.

Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.

Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Smoking is permitted solely in the specified smoking zones allocated by hotel. Start your day stress-free at Hotel Platinium as breakfast is made available for you on the premises.

Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.


Amenities at Hotel Platinium

Free WiFi/internet
Free breakfast
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Parking Available
Laundry services
Family friendly
Smoking allowed
Contactless check-in/out
Cleaning products

Map of Aachen


Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No smoking allowed inside or outside, fines apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    6.9 / 10.0
    Average(12 Ratings)
    8.0 / 10.0Excellent·Dec 2025
    Unfortunately we chose this hotel because it is near by Carolus thermal and there are some positive comments, good ranking here but it is absolutely not correct and we totally regret it. We wish we would chose another place. Firstly, there is no variable breakfast as mentioned, so poor, only egg, bread, some pre-packed breakfast items like jam, chocolate spread, it is not worth it, you feel hungry, definitely you better go outside. Only the woman staff at breakfast was kind. Secondly, room wasn’t good cleaned and some hairs on the bed and blankets were dirty, there are yellow spots on it. Bed and pillow are the worse, not comfortable, really where did you buy those huge pillows, it is nightmare and we couldn’t sleep all the nights till morning. There is no hairdryer at room and it was shock after douche and we came here for thermal vacation, now think about it without hairdryer and we couldn’t reach the reception to get hairdryer. cause no one answered and the phone at room is not working, also no one at the reception desk. We didn’t have hairdryer till last day evening, the owner of hotel gave us his private hairdryer. Room has a window but it is covered by sticker so you could not see outside, it is fully makes you depressed especially in winter, like a prison. Moreover reception is a ghost. There is no one answer when you call reception, before and after our reservation we called many times, no one answered. When did they reach us? Despite the website which I made reservation clearly stating that checkout time is till 12:00, a thin male staff member wearing glasses came to our room at 11:00 and told us to leave. This was unprofessional and unacceptable. What makes it worse is that although there were “Please clean my room” cards in the room and we placed one on the door, our room was not cleaned at all. During checkout, when I mentioned this, the same staff member behaved in a very rude and disrespectful way. He insisted that rooms are not cleaned every day and even claimed that “no hotel does this,” which is simply not true. Telling a guest to “pay your money and leave” is completely inappropriate. Also he told us “you should call this number”which is written on the small paper of the reception door, it is so funny cause not the same number on google and he told me “you passed from this door you must see this number too” :)) we never saw the number, not in their website too. It is motel, not hotel. So unprofessional. Overall, this was a very poor experience and a total disappointment. I would not recommend this hotel due to its lack of professionalism and basic respect for guests.

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    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Hotel Platinium. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Hotel Platinium pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at Hotel Platinium?

    We found 12 amenities for this rental. This includes free wifi/internet, free breakfast, air conditioning, non-smoking, and pets allowed.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.


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