Colwick Hall Hotel

This hotel seems better suited for events than holiday stays. The building makes a strong first impression, but there are noticeable shortcomings like unfinished tiling, cardboard bookcase images, and cheap bathroom cabinets. The large bathrooms lack thoughtful design, and finding bottles of tap water instead of sealed ones is disappointing. The continental breakfast feels cheap with bulk cereals instead of individual packages. Although we didn't request an early check-in, we stopped in and inquired . We were told to wait in the lounge for about 30 minutes, he would come get us when the room was ready. After an hour, we went to the front desk and a different clerk informed us to come back later, which was frustrating. We missed breakfast time one morning. It was approx 10 am and my elderly father was told he could not order food because they were preparing for afternoon tea. The hotel is not within walking distance of other restaurants, requiring us to eat offsite. On the plus side, there’s ample parking, and the event facilities can accommodate large groups, with plenty of picturesque backgrounds for photos. However, the gardens need better maintenance. Overall, the hotel has potential but requires improvements to enhance the guest experience.

Had booked double bed only to be given 2 singles. Bedroom floor was not level and 1 of the beds was in a slant position. The room vibrated everytime someone walked past and the gap under the door let the light thru. Morning had cold shower no hot water. We're moved the following day after making them aware. That room was much better. Tho again could still hear people outside and the vibrations. Too pricey. Day Staff (receptionist, maintenance and cleaning staff) were lovely and friendly