City Hotel Biel Bienne

Top rated by guests
City Hotel Biel Bienne Hotel in Canton of Bern (Region)
City Hotel Biel Bienne Hotel in Canton of Bern (Region)
City Hotel Biel Bienne Hotel in Canton of Bern (Region)
City Hotel Biel Bienne Hotel in Canton of Bern (Region)
City Hotel Biel Bienne Hotel in Canton of Bern (Region)
Don't miss out! Price and availability may change
8.3 / 10.0
Excellent(753 Ratings)

Hotel in Canton of Bern (Region)

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area

About this hotel

City Hotel Biel Bienne provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available.

The hotel offers complimentary parking for guests who arrive with their own mode of transport. Reception services featuring luggage storage are available to cater to your requirements. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable.

Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.

At City Hotel Biel Bienne, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace.

For certain chosen rooms, guests can enjoy in-room amusement like television, in-room video streaming and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to a coffee or tea maker. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at City Hotel Biel Bienne, a scrumptious, homemade breakfast kick-starts the day.


Amenities at City Hotel Biel Bienne

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Family friendly
Smoking allowed
Contactless check-in/out
Cleaning products

Map of Canton of Bern (Region)


Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No smoking allowed inside or outside, fines apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.3 / 10.0
    Excellent(753 Ratings)
    8.4 / 10.0Excellent·Mar 2026
    All perfect , nice stuff
    8.8 / 10.0Excellent·Mar 2026
    I rarely leave negative reviews, but this experience deserves to be shared. I made a booking mistake with the wrong dates and cancelled it within approximately 10 seconds. Immediately after, I called the hotel to explain the situation. I was told that they would do everything possible to help me get a refund, and that the receptionist would speak directly with the manager about my case. I was also advised to go ahead and book the correct dates, which I did right away. However, shortly after, I received an email stating that they would not accept the cancellation and that no refund would be issued. There was clearly no loss or inconvenience caused to the hotel, yet they refused any refund or even a partial goodwill gesture. Despite explaining the situation multiple times—by email, phone, and in person—the response was always the same: repeating policy without any willingness to actually listen or consider the specific circumstances. During both the phone call and at reception, I was repeatedly interrupted while trying to explain, and not even allowed to finish my sentences. This is not how guests should be treated. I was also told directly by the reservations department that the decision was entirely up to the hotel, yet in written responses they kept shifting responsibility elsewhere. This lack of transparency and accountability was frustrating. Unfortunately, the issues didn’t stop there: Breakfast was below expectations; the croissant was gummy in the middle and clearly not fresh. During check-in, the receptionist forgot to return my ID card and left it in the copy machine. I only realized later when I couldn’t find it and had to go back to retrieve it myself. This shows a lack of basic care and professionalism when handling guests’ personal documents. Overall, what disappointed me most was the complete lack of common sense and goodwill. This was an obvious, honest mistake corrected immediately, and I still chose to stay at the hotel—yet no flexibility was shown at all. I will not stay here again and cannot recommend this hotel to others. A final note: hospitality is not just about policies, but about people. A bit of understanding, flexibility, and simple kindness can make all the difference—something that was clearly missing here.
    8.4 / 10.0Excellent·Dec 2025
    Nice room, great value.
    6.4 / 10.0Average·Aug 2025
    Customer service are 0 Respect less

    $$$$
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    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at City Hotel Biel Bienne. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is City Hotel Biel Bienne pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at City Hotel Biel Bienne?

    We found 11 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and non-smoking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.


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