Charlton House

Top rated by guests
Charlton House Hotel in Shepton Mallet
Charlton House Hotel in Shepton Mallet
Charlton House Hotel in Shepton Mallet
Charlton House Hotel in Shepton Mallet
Charlton House Hotel in Shepton Mallet
Don't miss out! Price and availability may change
8.7 / 10.0
Excellent(46 Ratings)

Hotel in Shepton Mallet

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average

About this hotel

Charlton House offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.

For visitors traveling by automobile, complimentary parking is available.

Reception assistance is offered at the hotel featuring safety deposit boxes.

Craving relaxation? Make the most of your stay at the Charlton House with convenient amenities like room service and daily housekeeping at your disposal.

Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. Begin your day with a scrumptious on-site breakfast available each morning at Charlton House. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

Charlton House provides a superb assortment of leisure amenities for guests to enjoy. During your stay, don't forget to allocate some moments to experience the readily available shoreline. Conclude your holiday perfectly with a visit to massage, hot tub, steam room, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay.

Discover the fitness amenities at hotel to maintain your health and strength during your getaway.


Amenities at Charlton House

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Spa
Kitchen
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Garden
Sauna
Family friendly
Smoking allowed
Contactless check-in/out
Cleaning products

Map of Shepton Mallet


Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No smoking allowed inside or outside, fines apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.7 / 10.0
    Excellent(46 Ratings)
    7.2 / 10.0Good·Feb 2026
    Previously I have really enjoyed staying here and the staff are friendly, the spa is great, restaurant is a bit overpriced for what it is but that’s kind of standard with such venues. I often visit the day spa but as a special treat booked an overnight stay as it was a celebration for me and my partner. We were given the cabin in the garden which seemed lovely to start with but it was exceptionally cold at night and the heating didn’t work, it would only blow cold air which wasn’t helpful. In the morning we figured we’d at least warm up with a hot bath but that was also an obtainable as the water was taped at best even after leaving it to run for a long time. I don’t remember the exact figure but somewhere between *** was spent and I was quite disappointed, I did mention it to the staff when settling up but there was no offer of recompense. I then emailed the venue afterwards to let them know of my dissatisfaction, it’s quite a lot of money to spend for one night if you are low Income and also suffer from health condition as I do. I suggested that perhaps they could reimburse me some of the fee at least or offer some kind of voucher for the spa or something but never received any reply. As I said, I’ve had great experiences at the venue before so wouldn’t necessarily want to put anyone off either, I think the heating in the house itself is better and as they go the spa facilities are pretty good. The staff also are all really lovely, but this was a disappointing experience.
    8.0 / 10.0Excellent·Jan 2026
    We had a lovely stay at Charlton House. Our room was enormous with a lovely bathroom. Spa facilities were great too.
    10.0 / 10.0Outstanding·Jan 2026
    Booked as was looking for a local nice hotel with spa facilities that wasn’t too expensive. Was really nice, quirky little room in the eves, spa was good however quite small. Staff all very attentive and professional. Would go again
    6.0 / 10.0Average·Feb 2026
    Very disappointed with our stay we have been coming here for years and got married here but it seems since the new owners the place has really gone downhill.it seems as though there are not enough staff or staff that care enough for the customers.on arrival the bathrobes were ripped and told at reception to go to spa and change them ourselves.the restaurant was awful wine was out of stock and by the time they had managed to sort our drinks which was over an hour later we had eaten our starters and main course which was a big let down and then given a bill for a service charge was a joke .the breakfast was self service which paying the amount of money you would not expect or for the star rating the hotel is .all in all the place is not what it was and really disappointed.

    $$$$
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    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Charlton House. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Charlton House. Enjoy the water!

    Is Charlton House pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at Charlton House?

    We found 20 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and pool.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.


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